CEM REPORT, TELECOM | The Consumers Affairs Bureau (CAB) has started sensitization campaigns to educate consumers on various ways to manage internet data and other concerns in an effort to address Nigerians’ frequent complaints about the internet’s rapid depletion.
This is just as the Nigerian Communications Commission (NCC), has said it is overwhelmed with several complaints from telecom consumers on depletion of internet data and other related issues.
According to the Chairman of, the Board of Commissioners, NCC, Adeolu Akande, every aspect of the sensitization program has been designed to enable the consumers whom he described as critical stakeholders to be better informed on issues related to data depletion.
He made the statement while speaking at the Telecoms Campus Conversation, tagged, “Data Depletion Issue: Tips on Data Usage for Better Quality of Experience”, held at the University of Ibadan.
The chairman said the sensitization exercise was in line with the commission’s core mandate of protecting the rights and interests of consumers.
He noted that the commission has various consumer-centric initiatives towards protecting consumers against unfair practices by the service providers, stating that this is consistent with the mandate of the Commission to protect, Inform and educate consumers.