CEM REPORT | First Bank Nigeria Plc (FBN) has bagged the Best Bank in Nigeria 2022 and Best Banking Digital Transformation Nigeria.
The International Investors Awards 2022, awarded the premier banking institution, for its leadership role in promoting financial inclusion, which has been integral to improving lives and stimulating businesses of individuals across Nigeria earning it the Best Bank in Nigeria 2022.
Similarly, First Bank was awarded Best Banking Digital Transformation Nigeria in recognition of its continuous efforts at improving its digital banking channels centered at reinforcing its leading role in promoting a cashless society whilst putting customers at an advantage in enjoying a secured and seamless digital banking experiences through various channels, such as; its recently unveiled fully automated branch (FirstBank Digital Experience Centre), *894# USSD banking, FirstMobile, First online, and WhatsApp banking amongst others,.
Folake Ani-Mumuney, Group Head, Marketing and Corporate Communications First Bank Nigeria, who received the award said:
“We thank International Investor Awards for the recognition, whilst dedicating these awards to our esteemed customers spread across the world for their unflinching patronage of our services through our 128 years of existence.
As a bank that is woven into the fabric of society, we remain committed to ensuring that our customers enjoy safe, secure and advanced financial services as they seamlessly carry out their banking transactions on the go, irrespective of where they are,” she concluded.
International Investor is a print and online publication that provides insightful news and visual informative reports with topics ranging from world markets, investing opportunities, industry analysis amongst other content dedicated to the global investment community.
First Bank similarly received recognitions in 2021 financial year ranging from Global Banking and Finance Awards for Most Innovative Retail Banking App Nigeria 2021 and African Bank of the Year 2021, Innovative Banking Product of the Year 2021 by African Leadership Magazine Awards; Best Internet Banking Nigeria 2021 by International Business Magazine; Best Financial Brand 2021 by Global Brands Awards.
Also, Best Consumer Digital Bank 2021 by Global Finance; Alternative Delivery Channel of the Year 2021 by BusinessDay Banks and Other Financial Institutions Awards and 2nd Most admired financial services Brand in Africa by Brand Africa.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years.